Meliá Hotels and Huawei Unveil Global Smart Hotel Project

07e6fc938f548d9207659331b9408b3c 1 Meliá Hotels International and Huawei Launch a Global Smart Hotel Showcase

BARCELONA, Spain, March 11, 2025 — During MWC Barcelona, Huawei and Meliá Hotels International introduced the Global Smart Hotel Showcase at the Torre Melina Gran Meliá hotel, a luxury property within the Meliá group. This showcase aims to promote advancements in smart hotel network technology and infrastructure, thereby accelerating the digital transformation of the hospitality industry worldwide.

With AI and IoT significantly impacting hospitality, hotels are focusing on providing smart services, customized guest experiences, sustainable practices, and efficient operations and maintenance. The role of ICT infrastructure is evolving from a supportive element to a primary force driving innovation throughout the sector.

Huawei’s Smart Hotel Solution aligns with this trend by offering advanced hotel network connectivity and infrastructure. This leads to benefits such as personalized guest services, increased operational efficiency, and reduced energy usage for hotels.

David Shi, Vice President of Huawei’s ICT Marketing & Solution Sales Department, stated that Huawei and Torre Melina Gran Meliá Hotel are working together to improve operations and enhance the guest experience. He noted that Huawei’s Smart Hotel Solution, utilizing an innovative IP+POL architecture, facilitates the creation of comprehensive smart hotel systems with a fast, intelligent, and environmentally friendly network, leading to an improved guest experience and greater operational efficiency.

Tomeu Fiol, Global Hotel Technology Director of Meliá Hotels International, commented that Meliá Hotels International aims to provide guests with a combination of modern design and exceptional comfort while enhancing their experience through digital innovation. He added that the Huawei Smart Hotel Solution in use at the Torre Melia Gran Meliá Hotel helps them deliver smooth, intelligent services more efficiently and ensures reliable, high-speed network coverage across their properties.

Huawei’s Smart Hotel Solution, leveraging IP and POL technologies, offers three key advantages:

  • Wireless access points equipped with smart antennas ensure consistent Wi-Fi coverage throughout the hotel, both indoors and outdoors, providing seamless roaming and very fast network speeds.
  • Optical fibers replace traditional Ethernet cables, enabling each room to be connected via a single fiber and terminal. This energy-efficient and forward-looking approach supports sustainable development.
  • Huawei iMaster-NCE, utilizing AI models, provides automated root cause analysis, enhancing O&M efficiency.

The process, from solution design to system integration and delivery, requires collaboration with partners. Huawei’s Smart Hotel Solution is designed for partners seeking straightforward integration, deployment, and maintenance. Huawei is dedicated to fostering a robust ecosystem with global partners to promote business success for hotels and their customers.

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