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LONDON, Feb. 27, 2025 — Hexaware Technologies, a provider of IT solutions and services, has solidified its position as a leading player in the European IT sector. The company achieved high rankings in several categories in the prestigious Whitelane Research 2024/2025 IT Sourcing Study for Europe. This accomplishment highlights Hexaware’s dedication to focusing on customers and delivering value-driven services, which distinguishes them in a highly competitive market.
The Whitelane study is a well-regarded industry benchmark. It surveyed almost 2,300 leading IT spending organizations across Europe, assessing over 6,000 IT sourcing relationships and 6,500 cloud platform sourcing relationships. From this large group, 34 IT service providers and 12 cloud platform providers were thoroughly evaluated based on direct feedback from clients.
Hexaware’s performance is truly remarkable. The company secured first place for general satisfaction among IT service providers, demonstrating their commitment to exceeding client expectations. Their expertise in application services was also clear, earning them a strong second-place ranking and highlighting their ability to provide high-quality solutions that align with client objectives. Hexaware also achieved a solid third-place ranking in digital transformation, showcasing their proficiency in guiding organizations through the complexities of the digital era by transforming business processes and increasing operational efficiency.
Amrinder Singh, President & Head – EMEA & APAC Operations, Hexaware, commented, “We are honored to receive recognition in the Whitelane Research 2024/2025 IT Sourcing Study for Europe. Our rankings in general satisfaction and application services emphasize our commitment to delivering value to our clients through innovation and a customer-centric approach. Our dedication to understanding client needs and providing customized solutions has been crucial to achieving these awards. We are committed to continuously improving our service delivery and innovation efforts to surpass client expectations.”
Jef Loos, Head of Research Europe, Whitelane Research, stated, “Hexaware’s high rankings in the Whitelane Research Study demonstrate its client-focused innovation and value-driven service delivery. By consistently aligning its expertise with client objectives, the company not only excels in application services and digital transformation but also provides competitive pricing and transformative innovation. This recognition underscores its focus on optimizing technology and business processes for today’s rapidly changing digital environment.”
In addition to these impressive results, Hexaware maintained a top-five ranking based on contract values, demonstrating its strength in large-scale projects. Their commitment to delivering value is further supported by a second-place ranking in price level relative to market standards. Hexaware’s innovative approach was also recognized, earning them sixth place in transformative innovation. Their thorough understanding of specific industry needs was evident in their third-place ranking in the financial services sector. Hexaware’s dedication to smooth service delivery and excellent account management was further confirmed by fourth-place rankings in both categories.
About Hexaware
Hexaware is a global firm specializing in technology and business process services. Every day, Hexaware employees are driven by a single goal: to create positive experiences through exceptional people and technology. With offices around the world, we empower businesses globally to achieve digital transformation quickly and at scale by partnering with them to build, transform, run, and improve their technology and business processes.
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