The partnership will support more intelligent facility operations for venues in Japan, South Korea, and Taiwan

BOCA RATON, Fla., Jan. 8, 2026 — . has entered into an exclusive distribution agreement with U.S.-based facility management SaaS leader .

This collaboration will bring 24/7 Software’s cloud-based platform, which enables smarter operations for stadiums, arenas, and commercial facilities, to these regions.

The platform integrates incident management, lost and found, visitor requests, and maintenance operations into a single mobile-accessible system, providing teams with real-time insights to enhance efficiency, safety, and visitor experiences.

Additionally, NTT DOCOMO BUSINESS will propose integrations with existing information and communication technologies (ICT) infrastructure and services to deliver comprehensive solutions.

1. Background
The stadium market has expanded; as venues grow and become more multifunctional, the complexity of operational tasks has increased, making efficiency crucial.

Many venues currently use disparate solutions, impeding optimization and data analysis, resulting in varied improvement efforts.

With labor shortages expected to worsen, there is a clear need to shift employees toward higher-value work through operational digitalization.

NTT DOCOMO BUSINESS, which has supported digital transformation in stadiums, arenas, and hotels, will introduce 24/7 Software to further boost operational efficiency.

2. Overview of 24/7 Software
24/7 Software is a venue management platform trusted by major professional sports leagues in North America. It is designed to support multi-venue and multi-vendor operational structures, enabling centralized management of the entire incident lifecycle.

Using a mobile app, staff can check and update incident statuses in real time, while the central control room monitors progress. APIs facilitate integration with external systems to automate incident detection and notification.

These features drive improvements in operational efficiency and guest experience by reducing incident response times by approximately 25%.

24/7 Software brings proven global best practices that can be adapted and localized to the unique needs of Japanese venues.

3. Future Development
Fighters Sports & Entertainment Co., Ltd. has already implemented 24/7 Software at Es Con Field Hokkaido in Japan, achieving measurable improvements.

NTT DOCOMO BUSINESS will help establish a localized support framework tailored to the needs of sports organizations and venue operators.

Beyond system implementation, NTT DOCOMO BUSINESS will deliver comprehensive smart stadium solutions integrating online ticketing, communication apps, and ICT technologies.

The company plans to expand into arenas, commercial facilities, and urban development projects, with broader Asian market expansion under consideration.

“We’re delighted to partner with NTT DOCOMO BUSINESS to bring our platform to these three markets that share our strong passion for sports and entertainment,” Justin King, Executive Vice President, Sales & Marketing, 24/7 Software, Inc., stated. “As the global leader in venue operations technology, we’ve firsthand understood what world-class organizations require to create safe, efficient, and exceptional experiences. Together with NTT DOCOMO BUSINESS, we look forward to delivering innovative, data-driven solutions that enhance safety, elevate the guest experience, and deliver Peace of Mind for the World’s Greatest Properties.”

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