Alaska Airlines and Hawaiian Airlines Integrate Cargo Operations on IBS Software’s iCargo Platform

c3b1960cf69c9788f9711aafb7fff707 1 Alaska Airlines and Hawaiian Airlines Unite Cargo Operations on IBS Software's iCargo Platform

(SeaPRwire) –   ATLANTA, May 27, 2026 — Alaska Airlines and Hawaiian Airlines have merged their cargo operations onto a single platform by migrating Hawaiian Air Cargo to IBS Software’s iCargo system. IBS Software is a leading AI-driven product firm in the travel technology sector. This initiative unites both carriers within a unified digital cargo management ecosystem, replacing Hawaiian’s legacy system while extending Alaska’s use of iCargo (which began in 2022). Cargo policies are now standardized across the combined network, alongside simplified billing and freight tracking. Customers can access a centralized online portal to book, ship, and track cargo across the full network.

Alaska Airlines and Hawaiian Airlines unite cargo operations on IBS Software's iCargo.

The operational benefits of consolidating onto one platform are substantial. Real-time shipment visibility is now consistent across the entire network, enabling faster decision-making and improved service reliability for shippers and logistics partners. Export, import, and warehouse processes follow a unified workflow, reducing manual effort and the risk of errors that arise when data moves between disconnected systems. Teams from both airlines work with the same data, supporting quicker responses to disruptions and stronger coordination across the network. IBS Software’s experience in managing large-scale cargo migrations was central to executing the transition without disrupting live operations.

This consolidation also allows Alaska to extend its GoldStreak Package Express service to the Hawaiian Islands for the first time. GoldStreak is a next-flight-out service for time-critical shipments—including medical supplies and urgent legal documents—bringing a valued domestic service capability to a market that previously lacked access to it.

“Bringing Hawaiian Air Cargo onto iCargo was a logical and necessary step following our merger,” said Ian Morgan, VP of Alaska Cargo. “With iCargo as our single platform, we have a consistent, reliable foundation that supports our current operations and gives us the scalability to grow. This enhanced system lets us focus our resources on delivering the exceptional customer care that people have come to know and love from Alaska and Hawaiian.”

“Alaska and Hawaiian now operate as a single cargo network on one platform,” said Radhesh Menon, VP and Head of Cargo and Logistics Solutions at IBS Software. “Running parallel systems post-merger is a real operational burden. This integration reflects iCargo’s ability to support carriers through complex consolidations and deliver a platform built for long-term scale.”

This deployment further strengthens IBS Software’s position in North America and its track record of supporting major carriers through post-merger integration and operational consolidation.

About Alaska and Hawaiian Air Cargo

Alaska and Hawaiian Air Cargo together serve over 115 destinations worldwide with more than 1,300 daily flights. We offer a variety of reliable shipping products, a long history of cold-chain innovations, and unmatched customer service across our shared network. Alaska Air Cargo is the only U.S. passenger airline with dedicated cargo planes, and our freighter fleet serves 19 communities across Alaska. Our cargo teams also provide belly-cargo service on more than 400 passenger planes—including B787 and A330 widebody aircraft—covering the continental U.S., Canada, Hawai’i, Japan, South Korea, the South Pacific, Mexico, and Europe.

About IBS Software

IBS Software is a leading travel technology company delivering AI-powered solutions that enable smarter, faster, and more resilient decision-making across aviation, cargo and logistics, leisure, and hospitality. It powers core capabilities for top travel brands globally, spanning airline retailing, passenger services, loyalty programs, fleet, hub and crew operations, cargo management, and cloud-native platforms for hotels and cruise line operators. The company operates from 17 offices worldwide.

Further information can be found at www.ibsplc.com. Follow us: Blog | LinkedIn | Facebook | Instagram.

IBS Software

SOURCE IBS Software

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