Info-Tech Research Group’s newly released Digital Experience Data Quadrant Report identifies leading Digital Experience (DX) solutions that enhance user engagement and experience delivery. The report’s conclusions are drawn from user feedback obtained through the SoftwareReviews platform.
TORONTO, June 10, 2025 – Info-Tech Research Group has released its annual 2025 report, pinpointing the top eight digital experience (DX) management solutions for both large enterprises and mid-sized businesses. The report, which is based on 2,266 user reviews gathered via SoftwareReviews—a division of the global research and advisory firm and a primary source for insights into the software vendor landscape—aims to help organizations discover optimal solutions for boosting user interaction and streamlining processes.
DX software solutions are crucial for providing smooth, engaging, and consistent interactions across all digital channels. As user expectations for usability and personalization increase, organizations face growing pressure to implement platforms that offer more than just basic functionalities. Prioritizing solutions that are in line with business objectives, address user requirements, and support long-term digital strategies is key to staying competitive and achieving significant results.
Info-Tech’s Data Quadrant is a thorough evaluation tool utilizing feedback from IT professionals to rank software products across four critical areas: likelihood to recommend, feature scores, net emotional footprint score, and vendor capabilities. These factors combine to create a Composite Score (CS), which represents overall user satisfaction and determines a product’s position within the Data Quadrant. The firm’s methodology ensures rankings are based solely on genuine user reviews, free from analyst opinions or vendor influence. These insights assist organizations in evaluating solutions to improve digital engagement and the overall delivery of experiences.
The are as follows:
- , with a CS of 8.9, was highly rated for its ease of implementation.
- , with a CS of 8.3, was highly rated for delivering substantial business value.
- , with a CS of 8.3, was highly rated for its strong web publishing features.
- , with a CS of 8.2, was highly rated for its support across multiple channels.
- , with a CS of 8.2, was highly rated for its extensive content repository.
- , with a CS of 8.1, was highly rated for its efficient content workflow management.
The are as follows:
- , with a CS of 8.8, was highly rated for the quality of its features.
- , with a CS of 8.6, was highly rated for its high-quality standard templates.
User evaluations of software categories on SoftwareReviews offer a clear and unbiased view of the rapidly changing market. Info-Tech’s reports are based on data from users and IT professionals with direct experience of the software throughout procurement, implementation, and maintenance.
Read the full report:
For additional details regarding Info-Tech’s SoftwareReviews, the Data Quadrant, or the Emotional Footprint, or to find resources that assist in the software selection process, please visit .
About Info-Tech Research Group
is a leading global research and advisory firm, serving over 30,000 professionals in IT and HR. The company delivers unbiased, relevant research and advisory services, helping leaders make strategic, timely, and informed decisions. For almost three decades, Info-Tech has worked closely with teams, providing them with essential tools and analyst guidance to ensure they achieve measurable results for their organizations.
To discover more about Info-Tech’s divisions, visit for HR research and advisory services and for insights into software purchasing.
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About SoftwareReviews
is a division of , a leading technology research and advisory firm. SoftwareReviews provides organizations with the data, insights, and advice needed to enhance the software buying and selling experience.
SoftwareReviews offers buyers proven software selection methods, customer insights, and technology advisors to maximize success in their technology decisions. For providers, the firm assists in developing more effective marketing, product, and sales strategies through expert analysts, how-to research, customer-focused marketing content, and comprehensive analysis of the buyer landscape.
SOURCE Info-Tech Research Group
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