CHICAGO, Dec. 23, 2025 — Mutare Inc., a trusted leader in Voice Security, today announced a partnership with Webex by Cisco (a top provider of collaboration technologies enhancing customer and employee experiences) to launch the Mutare Voice Traffic Score (VTS). This innovative solution delivers real-time call reputation insights to Webex by Cisco users. As a Certified Call Reputation Provider for Webex, Mutare empowers organizations to auto-block, challenge, or allow incoming calls based on risk—revolutionizing how enterprises defend their voice channels against nuisance and malicious traffic.
“Voice Traffic Score adds actionable, data-backed intelligence to a threat vector long overlooked,” said Brian McDonald, Director of Product Development at Mutare. “Webex customers can now make instant, data-driven decisions to protect users from unwanted and harmful voice traffic—a critical leap forward in securing the enterprise voice channel.”
Instant Protection for Today’s Enterprise
The Mutare Voice Traffic Score analyzes incoming calls in real time, assigning each a dynamic risk score from 0–5. This lets customers set up automated responses like:
- Allow: Automatic acceptance of calls with a high score, signifying strong caller legitimacy and minimal risk.
- Challenge: A verification step for calls with a moderate score, where legitimacy is uncertain or questionable.
- Block: Automatic rejection of calls with a low score, indicating high odds of fraud, spoofing, or other malicious intent.
VTS helps Webex Calling users achieve automated enforcement and proactive protection for incoming calls.
Verified Intelligence, Seamless Integration
Voice Traffic Score integrates directly with Webex Calling via a mutually validated API connection, providing instant, continuous scoring of incoming calls. It’s part of Mutare’s broader Voice Security portfolio—including the multi-layered Voice Traffic Filter—offering enterprise-grade protection for Unified Communications (UC) and Contact Center (CC) environments.
Hassle-Free Setup via Webex Control Hub
Webex users can activate Voice Traffic Score directly in the Webex Control Hub by enabling the “Caller Reputation Service”. Deployment is simple: no extra hardware or complex config needed, so onboarding is fast—letting customers gain visibility and protection without disrupting existing voice infrastructure.
“Ease of adoption was a top design priority,” McDonald added. “With Webex Control Hub integration, Webex customers can deploy Voice Traffic Score with minimal effort and quickly establish enterprise-class protection for their critical voice channel.”
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About Mutare
Mutare is a leading authority in Voice Security. With over 35 years in voice technology innovation, we deliver the industry’s most robust solutions to defend against today’s deadliest voice-based threats—including vishing, social engineering, spoofed calls, spam storms, and GenAI-powered attacks. Our flagship Voice Firewall (Voice Traffic Filter) uses multi-layered intelligence at the network edge to eliminate unwanted voice traffic before it reaches users. Enterprise-class voicemail and notification solutions complete our offering. Deployed across cloud, hybrid, and on-prem environments, Mutare’s tools integrate seamlessly into existing voice, collaboration, and contact center ecosystems to strengthen security posture and reduce risk.
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SOURCE Mutare, Inc.