J Turner Research Acknowledges Windsor’s Outstanding Customer Satisfaction Across the Country
ATLANTA, June 3, 2025 — Windsor Communities, a distinguished property management firm overseeing more than 55,000 units, announced today its achievement as #3 in J Turner Research’s 2025 ORA Division I Ranking1.
J Turner Research’s ORA Power Ranking system evaluates leading property management firms and apartment communities in the multifamily sector by consolidating ratings from various review platforms and Internet Listing Services (ILS) into a single score ranging from 0 to 100. The Division I Ranking showcases the top 10 management companies from the 2025 NMHC Top 50 list. Windsor Communities has consistently been recognized among the top five for overall customer satisfaction since 2022.
In addition, 24 Windsor properties were included in the 2024 Elite 1% ORA Power Ranking list, which recognizes the top 1% of over 144,000 properties nationwide. As of December, each of the following communities achieved a score of 93 or higher:
- in Bethesda, Maryland
- in Edgewater, New Jersey
- in Atlanta, Georgia
- in Manhattan, New York
- in Doral, Florida
- in Boston, Massachusetts
- in Portland, Oregon
- in San Francisco, California
- in Delray Beach, Florida
- in Cambridge, Massachusetts
- in Somerville, Massachusetts
- in Denver, Colorado
- in Washington, D.C.
- in Redwood City, California
- in Boston, Massachusetts
- in Clearwater, Florida
- in Seattle, Washington
- in Chicago, Illinois
- in Seattle, Washington
- in Fort Lauderdale, Florida
- in Medford, Massachusetts
- in Suwanee, Georgia
- in Austin, Texas
“Being recognized as one of the top three property management companies nationwide for customer satisfaction, along with having 24 communities in the top 1%, reflects the dedication and consistency our teams bring to the resident experience,” stated Tom Sloan, President of Windsor Communities. “We are especially proud to combine this recognition with our #1 Kingsley ranking for the fourth year in a row2, which demonstrates our ongoing commitment to creating communities where residents feel genuinely cared for.”
Windsor Communities is the internal property management division of GID, a real estate owner and fiduciary investing in various asset classes. With a team of over 1,000 professionals across the United States, Windsor manages 150 communities in 30 different markets. For additional details, please visit .
About
is an award-winning property management company known for its excellent customer service and caring culture. Since its establishment in 1960, Windsor has invested in, developed, and managed properties that fulfill the company’s mission of creating communities where people feel genuinely cared for. As of December 2024, Windsor manages over 55,000 units across 150 apartment communities in 30 markets throughout the United States. Windsor Communities is the internal property management division of .
1Windsor is not affiliated with J Turner and compensates them for the Online Reputation Assessment (ORA) service. J Turner Research developed the score, which serves as the multifamily industry standard for evaluating and benchmarking a property’s online reputation. The ranking is as of 2025, based on 2024 data. More information on the ORA survey can be found here:
2Windsor is not affiliated with Kingsley but pays them a service fee for their ongoing survey program. The Kingsley Index is a comprehensive performance benchmarking database that is the industry standard for measuring resident satisfaction and operational effectiveness. The ranking is as of 2025, using data from 2024. More information on the Kingsley Survey is available here:
SOURCE Windsor Communities
“`