The new KDS offers deeper insights into performance and greater hardware flexibility for modern restaurant kitchens.
LOS ALAMITOS, Calif., June 10, 2025 — As restaurants increasingly adopt digital solutions to optimize operations and boost kitchen efficiency, the need for adaptable and intelligent Kitchen Display Systems (KDS) is growing. Epson, a leader in point-of-sale (POS) solutions, has announced the latest version of TrueOrder KDS, which includes new analytics tools and expanded hardware compatibility. Building on its strong POS integration and customization, the latest TrueOrder KDS release enables restaurants to improve kitchen performance and streamline operations.
KDS with advanced analytics and greater hardware compatibility to improve restaurant operations.“Today’s kitchens require more than just order management; they need data-driven insights,” said Tessa Kohl, product manager at Epson America, Inc. “These TrueOrder KDS improvements will help restaurant operators find new opportunities for savings and optimize their kitchens through powerful analytics. With this new release, we’re giving our partners deeper insights to make better decisions about staffing, inventory, and workflow.”
The updated TrueOrder KDS introduces advanced kitchen analytics, giving restaurant owners current and past data to improve their decision-making. Key features and benefits include:
- Visualize trends in order volume and average completion times to better inform staffing and inventory choices.
- Compare kitchen performance across different locations and identify bottlenecks with detailed reporting at the station level.
- Determine which menu items are most popular and how menu changes affect overall kitchen efficiency.
- Minimize financial losses by monitoring and reducing excessive item cancellations or voids.
Building on Epson’s existing TrueOrder KDS support for devices from and and other ® solutions, TrueOrder KDS now also supports select devices1 within the MicroTouch Mach platform. These devices are built for the demands of commercial kitchen environments, featuring robust industrial designs, optically bonded screens with etched anti-glare finishes for better clarity and touch accuracy, and high-performance ARM processors for fast, reliable, and long-lasting performance.
Availability
The June 2025 release includes TrueOrder KDS version 3.36 and TrueOrder KDS Configurator version 4.42. Current customers who want to upgrade should contact their Epson representative. More information is available at .
About Epson
Epson is a global technology leader dedicated to enriching lives and creating a better world through efficient, compact, and precise innovation. The company focuses on solving societal problems through innovations in home and office printing, commercial and industrial printing, manufacturing, visual technology, and lifestyle products. Epson aims to achieve carbon negativity and eliminate the use of exhaustible underground resources like oil and metal by 2050.
Led by the Japan-based Seiko Epson Corporation, the Epson Group’s global sales exceed JPY 1 trillion annually.
Epson America, Inc., located in Los Alamitos, Calif., is the regional headquarters for Epson in the U.S., Canada, and Latin America. For more information about Epson, visit: . You can also connect with Epson America on Facebook (), X (), YouTube (), and Instagram ().
1 M1-215IC-AA2-A037 and M1-215IC-AA3-A038 All-in-One (AIO) touch computers and the M1-MP-AA2-A039 Mach media player.
EPSON is a registered trademark of Seiko Epson Corporation. TrueOrder is a trademark of Epson America, Inc. All other product and brand names are trademarks and/or registered trademarks of their respective companies. Epson disclaims any and all rights in these marks. Copyright 2025 Epson America, Inc.
SOURCE Epson America, Inc.
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