
NEW YORK, May 27, 2025 — EZRA, a digital coaching platform, and Microsoft have achieved a GUINNESS WORLD RECORDS title for coaching the most individuals in a business coaching program within a year. This accomplishment follows virtual coaching sessions with 4,816 Microsoft employees.
EZRA designed the program to encourage employees to stay at Microsoft by prioritizing career development. Beyond achieving a world record, the program has delivered significant business outcomes and positively impacted the participants:
- Key career behaviors saw a 34% increase, including:
- A 51% increase in the ability to identify career steps
- A 37% increase in the ability to articulate goals
- A 27% increase in ambition, skill development, and network building among participants
- Career confidence increased by 14%
- Participants showed greater awareness of available resources (+16%), understanding of internal opportunities (+16%), and confidence in applying for new roles (+13%)
- Career-related discussions with managers also improved by 15%
The quality of coaching remained high, with Microsoft employees giving EZRA coaches an average rating of 98%.
Nick Goldberg, Founder and CEO of EZRA, stated, “Microsoft is prioritizing career development as a key reason for people to join and remain with the company, and we are pleased to support them in this effort. Having collaborated with Microsoft for four years, we have a strong understanding of their needs. This program exemplifies how we partner with global organizations to provide customized and scalable solutions.”
“Achieving a GUINNESS WORLD RECORDS title demonstrates that we are accomplishing something unique.”
The GUINNESS WORLD RECORDS title for “The most people to complete a business coaching program in one year” was awarded at an EZRA and Microsoft event focused on AI upskilling in London on April 28th.
Interested in the record-breaking statistics?
In a single year, EZRA:
- Coached 4,816 Microsoft employees
- Delivered 13,704 individual coaching sessions, averaging 430 sessions per week across 80 countries
- Utilized 294 coaches accredited by the International Coaching Federation
Panos Malakoudis, Coaching Center of Excellence Lead at Microsoft, commented, “Our career coaching program is a pioneering initiative that provides personalized support to over 70,000 employees globally. Its distinctive approach lies in democratizing coaching and promoting employee development within large organizations. With EZRA’s support, we are setting a new benchmark for integrating learning with work and making career development a priority for our workforce.”
How does this benefit Microsoft’s objectives?
EZRA manages the one-on-one coaching component of Microsoft’s broader internal coaching program. They provide their teams with internal and external coaching, group and individual sessions, and opportunities to become certified coaches.
In total, the technology company provides a 12-week coaching program to 70,000 employees. These sessions are enhanced with exercises and guidance available on Microsoft Teams, a feature that 83% of participants find valuable.
Results from EZRA’s 1:1 coaching at Microsoft:
- An 18% increase in employees understanding their career options within the company
- A 38% increase in employees being able to define their next career step
- A 13% increase in employees feeling confident about applying for internal positions
- An 11% increase in employees seeing a long-term future at Microsoft
- 68 internal coaches obtained ICF Level 1 certification, bringing the total to 115
About EZRA
EZRA is a leading global virtual coaching and learning provider transforming employee development by using behavioral science to remove obstacles and make professional coaching accessible to everyone.
Through its network of over 2,000 accredited coaches worldwide, EZRA has helped numerous companies and teams across 127 countries demonstrably improve performance, employee retention, and promotion rates, delivering over 600,000 sessions. EZRA’s clients include AstraZeneca, Coca-Cola, General Electric, Kraft Heinz, Microsoft, and Spotify.
Established in 2019, EZRA is the coaching division of LHH, which is part of The Adecco Group, a leading global talent advisory and solutions company.
To discover more about EZRA, please visit: .
About Microsoft
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