WASHINGTON, Dec. 6, 2024 — Team Velocity’s Apollo® Customer Experience Platform (CXP) now includes automated customer scoring and real-time Deal Alerts. The Apollo system dynamically ranks and scores customers as they interact, triggering instant notifications when predefined criteria are met. This predictive technology, powered by Apollo, boosts closing ratios three to four times higher than traditional leads, often within five days, at no cost to dealers.
“Deal Alerts significantly enhance our platform’s predictive capabilities,” explained David Boice, Team Velocity’s Co-Founder and CEO. “Dealers can now more effectively engage customers ready to buy, reducing guesswork and fostering stronger relationships with qualified prospects. We translate data-driven insights into impactful customer experiences that drive conversions.”
This improvement allows dealers to better utilize the Command Center, prioritizing leads, increasing sales, and improving CRM integration. Apollo’s Deal Alert technology analyzes website activity, distinguishing between casual shoppers and serious buyers based on purchase history, service records, and purchase intent. Buyers are categorized (Previous Buyer, Service Customer, Conquest Customer) and assigned a dynamic purchase likelihood score, updated every 30 minutes, providing real-time opportunities.
Murgado Automotive Group and Yark Automotive Group, beta testers, achieved sales within four days of receiving alerts, demonstrating the efficacy of intelligent lead scoring.
“Deal Alerts have streamlined our lead management, transforming guesswork into a precise system,” stated Mario Murgado Jr., Director of Marketing and Operations at Murgado Automotive Group. “Focusing on high-potential customers accelerates results beyond expectations.”
“We’re closing deals rapidly—often within days. This is transformative and has elevated our dealerships,” said Billy Yark, Vice President and CMO at Yark Automotive Group.
For more information on Deal Alerts or to request a demo, please visit .
About Team Velocity
Team Velocity is modernizing the automotive industry with technology that streamlines the car buying and ownership experience. Developed by dealers for dealers, our Apollo CXP offers integrated applications to create, manage, and measure seamless consumer experiences from initial contact to sale. Apollo empowers dealers to control the customer journey with hyper-personalized campaigns across all touchpoints, maximizing ROI and long-term revenue.
For more information, please visit .
SOURCE Team Velocity