A consistent CAGR of 12.57% demonstrates considerable investment in smart grids, energy efficiency, and operational intelligence.

MIDDLETON, Mass., May 7, 2025 — , a leading market research and consulting firm, has published its latest industry-specific study, highlighting the rapid incorporation of Information and Communication Technology (ICT) within the Utilities industry. The study forecasts a compound annual growth rate (CAGR) of 12.57% through 2030. This research provides essential insights for technology providers facilitating the digital transformation of electricity, gas, and water companies through automation, data-driven insights, and decentralized infrastructure.

The Upcoming Growth Prospects for ICT Suppliers in the Utilities Sector

Utility companies are upgrading their operations to fulfill the requirements of grid stability, energy transition, and customer-focused services. ICT areas such as , , Data Management, , BPM & Process Automation, , and are becoming increasingly important for grid automation, real-time monitoring, predictive maintenance, and intelligent demand prediction. From smart meters and SCADA integration to energy analytics and customer portals, ICT is forming the foundation of sustainable, secure, and responsive utility networks.

According to , Vice-President and Principal Analyst at QKS Group, “The Utilities sector is evolving into a real-time, data-centric ecosystem. ICT platforms that support intelligent grid management, asset optimization, and user engagement are crucial for operational resilience and energy transition. Vendors that prioritize scalability, interoperability, and alignment with sustainability will drive this evolution.”

Key Market Insights from QKS Group’s Report

• Global and Regional Market Analysis: An in-depth analysis of how ICT areas for the Utilities industry and specific regions are changing operational infrastructure, improving grid intelligence, and fostering innovation driven by sustainability.
• Competitive Benchmarking: A comparison of leading ICT vendors in the utilities sector, focusing on their technological expertise, market presence, and industry-specific solutions.
• Industry Adoption Trends: Insights into how electricity, water, and gas utilities are adopting digital platforms for outage management, smart metering, customer engagement, and regulatory compliance.
• Technology Disruption & AI’s Role: An examination of how artificial intelligence, edge analytics, and IoT sensors are promoting automation, fault detection, energy forecasting, and efficiency across utility operations.

Market Leaders & Competitive Landscape

The report highlights the top ICT vendors transforming the Utilities industry, including Siemens, Schneider Electric, Oracle, IBM, GE Vernova, Microsoft, ABB, Hitachi Energy, Itron, SAP, OSIsoft (AVEVA), Landis+Gyr, Honeywell, Cisco, Infosys, Capgemini, Trilliant, Tata Consultancy Services, Accenture, and Amazon Web Services (AWS).

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Why This Is Important for Utilities Vendors?

As decarbonization, decentralization, and digitization reshape the Utilities landscape, ICT adoption is crucial for enabling flexibility, reliability, and customer trust. Utilities must collaborate with vendors that can offer secure, integrated platforms that support real-time analytics, system automation, and comprehensive visibility from the field to the control center. Maintaining a competitive edge will depend on technological foresight and the capability to scale sustainably across regional and operational needs.

Get Access to Exclusive Market Insights (single report or subscription offering)

The comprehensive research package includes:

• Most Comprehensive Market Forecast Analysis: Individual market forecast reports for each region focusing on a specific market within ICT in the Utilities industry, including North America, Asia Pacific, European Union, MEA, and Latin America.
• Unmatched Competitive Analysis: Separate market share reports for a specific market in ICT in the Utilities industry for each of the regions, including North America, Asia Pacific, Europe, MEA, and Latin America.
• QKS TrendsNXT on the specific market in ICT in the Utilities industry
• QKS TAMSAM Insights report on the specific Market in ICT in the Utilities industry
• Exclusive Analyst Advisory Sessions for strategic decision making and validation

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About QKS Group 

QKS Group, previously known as Quadrant Knowledge Solutions, is a prominent global advisory and research firm committed to helping technology innovators accelerate their growth and enabling technology adopters to achieve their digital transformation goals.

To access complete market insights, growth forecasts, and competitive analysis, Connect:

Shraddha Roy 
PR & Media Relations
QKS Group
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Middleton Massachusetts 01949
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